Cross Cultural Specialist
Ansbach, Germany
Part Time
Mid Level
Location: Ansbach, Germany
Worksite: On-site
Position: Part-time
Duties:
· Conduct Relocation Readiness briefings and classes monthly or by request using materials provided by ACS staff.
· Topics include:
- Host Nation Orientation and Walking Tour: A 2-day course every 2 weeks on German customs, courtesies, traditions, and language, including a classroom session and walking tour through Ansbach.
- Basic Conversational German Class: A 1-1.5-hour session held twice per week, covering basics of the German language.
- English as a Second Language (ESL) Class: A 1-1.5-hour session held once per week, covering basics of the English language.
· Coordinate with the ACS Operations Officer quarterly to suggest improvements to class content.
· Measure customer satisfaction using the Interactive Customer Evaluation (ICE) website.
· Be available during facility operating hours to conduct briefings, classes, and services by request or on demand.
Requirements:
- Experience in conducting educational briefings and classes.
- Strong communication and presentation skills.
- Ability to manage and track class and client information in a timely manner.
- Proficiency in using client tracking systems and other related software.
- Strong organizational skills to manage schedules and class materials.
- Availability during facility operating hours to conduct classes and provide services as needed.
- Fluency in both English and German.
- Familiarity with military relocation processes and ACS programs is a plus.
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