Customer Service Representative
Tyndall, FL
Full Time
Mid Level
Position Title: Customer Service Representative
Location: Tyndall AFB , FL
Travel: N/A
Duties:
- Open the Front Desk.
- Close the Front Desk
- Records Management / File Management
- Perform troubleshooting on computers, printers, TVs, and DVD players, including
- Monitor use of materials and make recommendations when necessary for acquisition of additional materials or safeguarding any stock.
- Computer Management
- Provide customer service support for both walk-in clients and callers.
- Schedule all customer appointments with the appropriate personnel
- Data Collection, Management and Reportes
Qualifications:
- Shall have knowledge of Microsoft Office Professional Suite (building Power Point presentations, creating/maintaining Excel spread sheets and Word documents).
- shall be acquainted with event planning ; good customer service and interpersonal skills (must be tactful in their dealings with people); execute discretion, good judgment, organizational and time management ability, initiative, and the ability to work independently.
- must have multitasking skills.
- experience in speaking in public situations with the ability to brief base leadership.
Education:
- A Bachelor of Science degree in a Social Science or Business Management related discipline
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