Customer Service Representative

Tyndall, FL
Full Time
Mid Level

Position Title: Customer Service Representative

Location: Tyndall AFB , FL 

Travel: N/A

Duties: 

  •  Open the Front Desk.
  • Close the  Front Desk
  • Records Management / File Management 
  • Perform troubleshooting on computers, printers, TVs, and DVD players, including
  • Monitor use of materials and make recommendations when necessary for acquisition of additional materials or safeguarding any stock.
  • Computer Management
  • Provide customer service support for both walk-in clients and callers.
  • Schedule all customer appointments with the appropriate personnel
  • Data Collection, Management and Reportes​​​​​​​

Qualifications:

  • Shall have knowledge of Microsoft Office Professional Suite (building Power Point presentations, creating/maintaining Excel spread sheets and Word documents).​​​​​​​
  • ​​​​​​​shall be acquainted with event planning ; good customer service and interpersonal skills (must be tactful in their dealings with people); execute discretion, good judgment, organizational and time management ability, initiative, and the ability to work independently. 
  • must have multitasking skills. 
  • experience in speaking in public situations with the ability to brief base leadership.

Education:

  • A Bachelor of Science degree in a Social Science or Business Management related discipline

 

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