Customer Service Representative

Baumholder, Rheinland-Pfalz, Germany

Full Time

Mid Level

Position Overview: The role involves managing information dissemination, supporting the Army Community Service ACS programs, and ensuring effective communication between the ACS and the military community.
Job Title: Community Information Specialist
Location: Smith Barracks, Baumholder Military Community.
Hours: Monday through Friday, 08:00 Am to 17:00 Pm
Qualifications:

Education: Associate degree or equivalent education/work experience.
Experience: Minimum of one year of customer service experience. Experience in information and referral services is preferred
Skills: Proficiency in Microsoft Office Suite (Word, PowerPoint, Publisher, Outlook, SharePoint, and Excel).
Security Clearance: Ability to obtain and maintain a DoD ID card and favorable background checks

Key Responsibilities:

Greet and assist customers at the front desk, both in person and over the phone.
Identify customer needs and provide accurate information or refer them to the appropriate service providers through the established referral process.
Manage appointments and class registrations, ensuring smooth operations and timely service delivery.

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Welcome to Ladgov Corporation's Career Page. Please feel free to review our open positions and consider applying to the positions that matches your qualifications. Ladgov Corporation staff are monitoring the applications on a daily basis.

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LADGOV CORPORATION

Customer Service Representative

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