Customer Service Representative

Position Title: Customer Service Representative

Location: Tyndall AFB , FL 

Travel: N/A

Duties: 

•  Open the Front Desk.
• Close the  Front Desk
• Records Management / File Management 
• Perform troubleshooting on computers, printers, TVs, and DVD players, including
• Monitor use of materials and make recommendations when necessary for acquisition of additional materials or safeguarding any stock.
• Computer Management
• Provide customer service support for both walk-in clients and callers.
• Schedule all customer appointments with the appropriate personnel
• Data Collection, Management and Reportes​​​​​​​

Qualifications:

• Shall have knowledge of Microsoft Office Professional Suite (building Power Point presentations, creating/maintaining Excel spread sheets and Word documents).​​​​​​​
• ​​​​​​​shall be acquainted with event planning ; good customer service and interpersonal skills (must be tactful in their dealings with people); execute discretion, good judgment, organizational and time management ability, initiative, and the ability to work independently. 
• must have multitasking skills. 
• experience in speaking in public situations with the ability to brief base leadership.

Education:

• A Bachelor of Science degree in a Social Science or Business Management related discipline