Customer Service

Job title: Customer Service

Location:  Newport, RI

Travel: N/A

Duties:

• • The applicant shall operate the Code 15 Media Center including: answering phones, emails, and walk-in customer inquiries.
  • The applicant shall generate, log, and track documents and transmittals, public releases, bar codes, check out forms and destruction notices.
  • Prepare and manage reports and correspondence, develop databases
  • Schedule FAP classes, update existing materials
  • Document all necessary data in the ACS Client Tracking System (CTS).

Education/ qualifications:

• • The applicant shall have a bachelor’s degree.
  • The applicant shall maintain experience of at least two years.