Provide hardware and software support for computers, servers, peripherals, and classroom technology.
Administer Windows, Windows Server, Hyper-V, and Linux systems.
Maintain enterprise Wi-Fi and network infrastructure (including Ubiquiti).
Implement new hardware/software systems and support system upgrades.
Ensure data backup, system security, and compliance with DoD/Air Force regulations.
Troubleshoot and resolve IT issues; respond to emergencies within 2 hours.
Maintain IT documentation, system diagrams, and equipment tracking.
Safeguard government property and secure facilities/equipment.
Advise the Education Service Officer on IT improvements and purchases.
Experience: Minimum five (5) years of experience in hardware and software support within a networked enterprise environment
Experience with:
Microsoft Windows and Windows Server administration
Microsoft Hyper-V virtualization
Linux deployment and administration
Enterprise Wi-Fi network management
DoD/Air Force computer security regulations
Current CompTIA Security+ certification
Ability to provide three professional references
Strong troubleshooting, documentation, and communication skills