Online Healthcare Training Coordinator

Job Title : Online Healthcare Training Coordinator

Location : Online

Job Type : Full-time

Hours of Operations : All delivery shall be scheduled during normal work hours (6:00 AM to 6:00 PM) Monday – Friday, Pacific Standard Time (PST), excluding Federal Holidays.

Position Overview:

We are seeking a dedicated Online Healthcare Training Coordinator to provide vital support for our cultural transformation using lean methodologies. The coordinator will be responsible for delivering self-paced and on-demand health care-specific lean process improvement training, as well as facilitating activities for leadership development. This role will also involve ensuring access to resource materials for a minimum of 100 subscriptions. Additionally, the coordinator will be expected to provide progress data, offer customer service, and address queries during normal business hours.

Responsibilities:

• Develop and curate comprehensive online lean process improvement training modules tailored to the healthcare environment.
• Ensure the delivery of engaging and effective self-paced training content, including videos, templates, examples, and worksheets.
• Facilitate an interactive learning experience that promotes customer engagement and successful application of lean concepts.
• Collaborate with the program manager and Contracting Officer Representative (COR) to provide monthly progress reports and detailed assessments of learners' advancement.
• Assist users with technical issues and questions during regular operating hours to ensure a seamless learning experience.
• Monitor and track user progress, providing data on successful content application and engagement to the designated point of contact.
• Administer access to training resources, ensuring learners can easily access and download materials as needed.
• Manage a minimum of 100 subscriptions, ensuring learners have continuous access to the training program.

Qualifications:

• Bachelor's degree in a relevant field such as healthcare administration, education, or instructional design.
• Proven experience in developing and delivering online training modules, preferably within a healthcare or lean process improvement context.
• Strong knowledge of lean methodologies and their application within healthcare settings.
• Proficiency in creating engaging and interactive training content, including videos, templates, and worksheets.