Research, Evaluation & Program Operations Specialist

Position summary

Essential responsibilities

• Conduct the Indiana recruiting-market analysis, with emphasis on the 18-35 workforce, qualified military-age individuals, employment trends, and economic factors affecting recruiting.
• Support or lead the Recruiting and Retention Battalion business-structure audit, including leadership roles, decision processes, skill gaps, and leadership pipelines.
• Plan, schedule, document, and analyze recruiter and junior-leader interviews concerning leadership challenges, communication issues, and development needs.
• Compile findings into clear reports, recommendations, and curriculum inputs for the Program Manager and Curriculum Specialist.
• Administer pre- and post-training assessments, feedback surveys, supervisor evaluations, attendance records, participant logs, and virtual-session discussion summaries.
• Analyze participant progress and program effectiveness and prepare quarterly outcome reports with practical improvement recommendations.
• Coordinate qualifying Indiana training venues, classroom and presentation resources, virtual-session logistics, participant communications, materials, printing, shipping, setup, and closeout.
• Maintain the program calendar and coordinate travel, evening/weekend requirements, and schedule changes with the delivery team.
• Maintain the Quality Control Plan, perform deliverable checks, track corrective actions, and organize evidence supporting Government surveillance.
• Track contractor training certificates, access documentation, badges, CAC actions, and required submissions while safeguarding PII and Government information.

Minimum qualifications

• Three or more years of experience in applied research, program evaluation, training operations, project coordination, workforce analysis, or a closely related field.
• Demonstrated ability to conduct qualitative interviews, analyze quantitative and qualitative data, and translate findings into concise reports and recommendations.
• Strong proficiency with spreadsheets, presentations, survey tools, virtual-meeting platforms, and document-production software.
• Excellent organization, written communication, attention to detail, records management, and deadline control.
• Ability to manage confidential and personally identifiable information appropriately.
• Ability to travel within Indiana and support scheduled evening or weekend events when required.
• Ability to satisfy applicable installation-access, background-investigation, CAC, and mandatory training requirements if required for the assignment.

Preferred qualifications

• Experience supporting leadership development, recruiting, workforce research, military organizations, or federal contracts.
• Experience with statistical analysis, program dashboards, survey design, adult-learning evaluation, or training-performance measurement.
• Familiarity with Army or DoD administrative, security, quality-control, and deliverable-submission processes.
• Experience coordinating academic, university, conference, or professional-development training facilities.

Measures of success

• Reports, logs, assessments, certificates, and recommendations are accurate, complete, and submitted on time.
• Training events are fully supported with appropriate facilities, resources, materials, and participant records.
• Research and evaluation findings provide actionable evidence for curriculum and program improvement.