Program Support Specialist – Transition Assistance

Location: Offutt Air Force Base, NE
Job Title: Program Support Specialist – Transition Assistance
Job Type: Full-Time

Duties:

• Perform accurate data entry and maintain program records for the Transition Assistance Program (TAP) in compliance with federal requirements.
• Schedule, coordinate, and document attendance for TAP workshops, including Pre-Separation briefings, 3-day Core Curriculum, and specialized tracks.
• Serve as the point of contact for TAP-related inquiries, providing professional communication and support to service members, leadership, and community partners.
• Conduct research and prepare reports regarding administrative processes, program effectiveness, and service delivery improvements.
• Manage program materials, marketing items, and equipment inventory to ensure availability for TAP operations.
• Maintain confidentiality and adhere to security protocols while handling sensitive information.
• Ensure timely updates to monthly loss rosters and notification of service members in accordance with applicable policies and guidelines.

Requirements:

• Associate’s Degree or at least 3 years of relevant experience in a military or government environment.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and strong organizational skills.
• Minimum of one year of experience in data entry, clerical, or administrative roles in an office setting.
• Familiarity with TAP or one year of experience working in a military environment.
• Excellent communication and customer service skills with the ability to interact effectively in person, via phone, and through email.
• Availability to work Monday through Friday, 0730–1600, excluding federal holidays.