Job Title: Bilingual Support Assistant 

Work Hours 

• Part-Time (Up to 30 hours/week) 

• Monday – Friday 

Location 

• ACS Building 108, Caserma Ederle, Vicenza, Italy 

Duties 

• Provide bilingual support in English and Italian to customers 

• Assist customers with inquiries, services, and documentation 

• Perform verbal and written translations (non-legal, non-medical) 

• Maintain Client Tracking System (CTS) and service records 

• Prepare and submit monthly reports and statistics 

• Maintain sign-in sheets and documentation of services 

• Support community integration workshops and activities 

Qualifications 

• Minimum High School Diploma 

• At least 2 years experience in administrative or customer service roles 

• Fluent in English & Italian (Level 4) 

• Proficiency in Microsoft Office and basic computer systems 

• Strong communication and organizational skills