IT Technician

DC, WA
Full Time
Experienced
Job title: IT Technician
Location: Washington, DC
Schedule: full time
Qualification:
  • Associate Degree
  • 5 years of relevant experience
  • Proficiency in diagnosing and troubleshooting hardware and software issues
  • Experience with installations, maintenance, and upgrades
  • Strong communication skills with both technical and non-technical staff
  • Knowledge of computer hardware, software, operating systems, and applications
Duties:
  • Diagnose and troubleshoot client hardware and software issues
  • Resolve computer problems in person, via telephone, or remotely
  • Perform hardware and software maintenance, installations, and upgrades
  • Provide technical support and assistance to users
  • Handle issues related to printing, word processing, email, applications, and accounts
  • Communicate effectively with technical and non-technical staff
  • Ensure proper functioning of client/server systems and services
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