Technology Support Specialist

Spangdahlem Air Base, Germany
Part Time
Experienced
Location: Spangdahlem Air Base, Germany
Estimated Hours: 8–20 hours per week (Up to 1,040 hours annually)
Work Schedule: Monday–Friday, 0800–1600
Key Responsibilities:

  • Provide hardware and software support for computers, servers, peripherals, and classroom technology.

  • Administer Windows, Windows Server, Hyper-V, and Linux systems.

  • Maintain enterprise Wi-Fi and network infrastructure (including Ubiquiti).

  • Implement new hardware/software systems and support system upgrades.

  • Ensure data backup, system security, and compliance with DoD/Air Force regulations.

  • Troubleshoot and resolve IT issues; respond to emergencies within 2 hours.

  • Maintain IT documentation, system diagrams, and equipment tracking.

  • Safeguard government property and secure facilities/equipment.

  • Advise the Education Service Officer on IT improvements and purchases.

Minimum Qualifications

  • Experience: Minimum five (5) years of experience in hardware and software support within a networked enterprise environment

  • Experience with:

    • Microsoft Windows and Windows Server administration

    • Microsoft Hyper-V virtualization

    • Linux deployment and administration

    • Enterprise Wi-Fi network management

    • DoD/Air Force computer security regulations

  • Current CompTIA Security+ certification

  • Ability to provide three professional references

  • Strong troubleshooting, documentation, and communication skills

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