Job Title: Regional Coordinator

location : Remote / Assigned Region

Job Type : Full-Time

Responsibilities :

• Coordinate EFMP respite care services within an assigned region.
• Process service packets and support family intake.
• Contact families and assist with service coordination.
• Match families with qualified respite care providers.
• Track provider availability and service status.
• Maintain required documentation and case records.
• Prepare weekly, monthly, quarterly, and annual reports.
• Serve as a liaison between families, providers, and program management.

Qualifications :

• Bachelor’s Degree in Business Administration, Social Services, or a related field.
• Minimum 5 years of experience supporting social service programs.
• At least 3 years of experience managing remote staff or remote service delivery.
• Strong case coordination, customer service, and communication skills.
• Proficiency with Microsoft Office and electronic record systems.