Job Title

Accessibility Webinar Program Coordinator

Job Type: Full-Time

Location: 1331 F Street NW, Washington, DC 20004 

Position Summary

Viakorp Corporation is seeking an experienced Accessibility Webinar Program Coordinator to support the U.S. Access Board's national accessibility training program. The successful candidate will manage the planning, coordination, and technical delivery of approximately 16 live webinars annually while ensuring full compliance with Section 508 accessibility standards. This position serves as the primary point of coordination for webinar operations, participant registration, Continuing Education Unit (CEU) administration, website management, accessibility compliance, and technical support for presenters and attendees.

Essential Duties and Responsibilities

• Coordinate and facilitate approximately 16 live webinars annually.
• Manage webinar scheduling, registration, and participant communications.
• Operate and monitor the webinar platform before, during, and after each live session.
• Provide technical support to presenters and webinar participants.
• Ensure webinars comply with Section 508 and WCAG 2.2 Level AA accessibility standards.
• Coordinate live closed captioning and integration of American Sign Language (ASL) interpreter video.
• Maintain the USAB webinar website, including schedules, speaker information, archived webinars, and participant resources.
• Archive webinar recordings and publish accessible playback versions.
• Administer Continuing Education Unit (CEU) programs, participant verification, quizzes, and certificate distribution.
• Maintain participant databases and webinar records.
• Prepare webinar evaluations, attendance reports, and performance metrics for Government review.
• Coordinate practice sessions with presenters before live events.
• Support YouTube livestreaming when webinar attendance exceeds platform capacity.
• Protect sensitive information and comply with all federal cybersecurity and privacy requirements.

Minimum Qualifications

• Bachelor's degree in Information Technology, Communications, Education, Accessibility, Instructional Technology, or a related field (preferred).
• Minimum three (3) years of experience managing professional webinars or virtual training programs.
• Experience administering webinar platforms such as Zoom Webinars, Microsoft Teams, Adobe Connect, or similar enterprise platforms.
• Demonstrated knowledge of Section 508 accessibility requirements and WCAG accessibility standards.
• Experience supporting users with disabilities and assistive technologies.
• Experience coordinating Continuing Education Unit (CEU) programs is preferred.
• Strong organizational, communication, and customer service skills.
• Ability to manage multiple concurrent webinar activities.
• Proficiency with Microsoft Office applications and web-based collaboration tools.