Project Manager (PM)

Washington, DC

Full Time

Entry Level

Job Type: Full-Time.
Job Location: Bureau of Engraving and Printing, Washington, D.C.
Requirements: The Candidate shall have a:
- U.S. citizenship
- Minimum 5 years of customer service experience managing a public tour service or visitor center
- At least 1 year public speaking experience with groups over 30
- At least 1 year experience with Microsoft Office Suite
- Current CPR certification from American Red Cross or American Heart Association
- Must pass BEP security clearance
Duties: The Candidate must:
- Serve as the primary point of contact with the Contracting Officer Representative (COR)
- Manage daily operations of the Tour and Visitor Center (TVC)
- Schedule and oversee all staff, including backups for key positions
- Submit weekly and monthly tour reports
- Maintain the shared tour calendar and ensure accuracy of scheduled events
- Address staffing assignments, incidents, and corrective actions
- Ensure all staff comply with required BEP training and tour protocols
- Provide continuity of operations during closures or emergencies

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